👋 Hi, first of all, thank you for Choosing OneFlash! We’re glad you implemented our service at your location!

Contact:

<aside> 📌 Service: +31 6 12 86 33 20 [email protected] English - Dutch - French

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<aside> 📌 Sales: Noah Ouillon +31 6 23 465 254 [email protected] Dutch / English / French

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<aside> 📌 Corporate: Lucas di Franco +33 7 77 30 64 00 [email protected] English / French

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Our service in summary:

• We are available 7 days a week by phone, mail or WhatsApp
• 90% of technical issues can be fixed without any physical intervention, but if necessary, we will be at your doorstep in 3 working days.
• We will resupply the Powerbanks at no extra charge, but we’ll contact you the past three times to find a better solution.

Documentations

<aside> 👉 English:

Privacy Policy

General terms and conditions

Technical Documentation

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<aside> <img src="/icons/help-alternate_pink.svg" alt="/icons/help-alternate_pink.svg" width="40px" /> We are here to help

• How to unlock a Powerbank?
• Does the user needs to pay to make use of OneFlash
• How to we do maintenance for the Powerbanks?
• How do I see the usage of the service?
• When do we receive or invoice?
• How to contact OneFlash?
• What if we don’t have any batteries left in our stations?
• What if a Powerbank breaks? </aside>